Neil R Lauri

Principal Resolution Manager

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Location:

Fishers, IN

Industry:

Internet

Work:

Salesforce
Principal Success Specialist
Salesforce
Senior Success Specialist
Salesforce
Principal Resolution Manager
Monster Aug 2015 - Jun 2016
Senior Customer Service Representative
Exacttarget Dec 2013 - Feb 2015
Technical Account Specialist

Education:

Trident Technical College 2010 - 2013
Trident Technical College 2006 - 2007

Skills:

Crm
Customer Service
Cloud Computing
Saas
Leadership
Salesforce Marketing Cloud
Team Leadership
Technical Support
Process Improvement
Troubleshooting
Salesforce.com
The Raiser's Edge
Enterprise Software
Project Management
Management
Customer Relationship Management
Software As A Service
Business Process Improvement
Email Marketing
Integration
Sharepoint
Professional Services
Collections

Interests:

Children
Environment
Poverty Alleviation
Science and Technology
Animal Welfare
Health

Certifications:

Salesforce Certified Administrator
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Marketing Cloud Email Specialist
Salesforce Certified Service Cloud Consultant
Salesforce Certified Advanced Administrator
Reports & Dashboards Badge
Business Value of Equality
Impact of Unconscious Bias
Diversity & Inclusion Strategies
Salesforce Cloud Benefits
Salesforce Technology Basics
Salesforce Ecosystem
Salesforce Platform Basics Badge
Data Modeling Badge
Data Management Badge
Ui Customization Badge
Salesforce1 Mobile Basics Badge
Chatter Basics Badge
Formulas & Validations Badge
Data Security Badge
License 10281801
License 10517775
License 9811615
Salesforce Trailhead

Senior Success Specialist

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Location:

Fishers, IN

Work:

Neil Lauri

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