Interests:
Knowledge Highlights
Information Technology
• Microsoft Windows desktop and server install, administration and end user support.
• Microsoft Office advanced user, write and debug macros, Visual Basic, .
• Linux - Red Hat, Ubuntu, install, administration and end user support.
• Desktop, laptop & server build & repair. Virtual machine build and admin. Windows and Linux networks.
• VoIP, FTP server & client, http server, IIS, IP routing, packet sniffing, VLAN, SIP, firewalls, some AD & LDAP, some SQL
Other Telecoms
• Avaya CM, SIP, INDeX & SDX – IVM, Seltek VM, Global VM, CCM, Seltek ACD, IPNC, DRC, DECT, CT integrator, NOC, WOC
• IP Office, Mitel 3300, Verint call recorder, Oak call logger