BreakAway Loyalty Aug 2010 - Nov 2011
Client Services Manager
LexisNexis Mar 2006 - Aug 2010
Technical Support Analyst
ChoicePoint 2006 - 2010
Technical Support Analyst
Kids II 2001 - 2006
Help Desk Manager
Skills:
Salesforce.com Customer Service Account Management Process Improvement Program Management Troubleshooting Customer Retention Leadership