- San Francisco CA, US Nelson Chen - Atherton CA, US Elaine Scott - San Francisco CA, US Jeff Goldsmith - Oakland CA, US John Jerrehian - San Francisco CA, US Jim Dunham - San Carlos CA, US Gabe Richman - San Francisco CA, US
Assignee:
ServiceSource International, Inc. - San Francisco CA
International Classification:
G06Q 10/06 G06Q 30/00
Abstract:
Approaches relating to customer service management for recurring revenue assets are described. A CSM application or other CSM software tool (or set of tools) can include features relating to customer lifecycles, product usage, and/or customer success, each of which can be monitored based on various analytical measures, metrics, indicators, etc. provided by one or more analytical engines. Systems, methods, computer program products, and the like are described.
Past: Director Business Development West at 1010data, Applicatoin Sales Director at Oracle, Vice... Hands-on manager, business development executive and market maker who generated $48+ million in sales of complex software & service (SaaS) solutions to Fortune... Hands-on manager, business development executive and market maker who generated $48+ million in sales of complex software & service (SaaS) solutions to Fortune 500 and e-business organizations. Proven ability to analyze complex business situations, develop and execute sales strategies and craft...