Skills:
Professional Skillset Advanced Microsoft Excel (Macros, Pivot Tables, V-Lookups, Formulas, Spreadsheet Manipulation, etc.) Intermediate Microsoft Access (Database Design, VBA, Key Relationships) Advanced Microsoft Word Advanced Microsoft PowerPoint SQL Oracle (Toad 9.5) Seibel Ad-Hoc Requests Advanced Microsoft Outlook Intermediate Monarch Professional HTML, VBA, Java-script (2 years) Computer Hardware Setup/Repair/Manipulation Computer Software Setup/Repair/Manipulation (Windows OS, Re-Imaging, etc.) LAN/WAN Setup/Configuration TCP/IP Setup/Configuration Familiar with Customer Oriented SLAs (Service Level Agreements) Analytical Process (Data Integrity Analysis, Management and Program Analysis, Business Analyst) Forecasting Analysis, Trend Analysis, Statistical Analysis, Attrition Analysis Expert in providing daily reports based on monitoring activities Intermediate experience in providing ad hoc data requests in support of decision analysis Expert in mining databases for data discovery, tracking, and measurement. Expert in preparing monthly & quarterly reports to internal & external customers/leadership Outstanding Administrative Skills (Customer Service, Answering Phones, Filing, Electronic Filing, etc.) Outstanding Secretarial Skills (Office Planning, Policy Review, Office Management, etc.) Outstanding Written and Verbal Communication (Presentations, Briefings, Projects, etc.) Information Systems Assurance & Protection Certified (Air Force Training Certification)