Mar 2005 to 2000 Client Services DirectorH&R Block Murfreesboro, TN 2000 to 2005 Client Service Coordinator/ Office ManagerUS Bank Nashville, TN Jun 2002 to Aug 2004 TellerCurtis Mortgage/BB&T Mortgage Knoxville, TN May 2002 to Sep 2002 Internship
Education:
Middle Tennessee State University Murfreesboro, TN 2005 Bachelor of Science in Business Finance
Skills:
Customer Service Management, Complaint Handling & Resolution, Process Improvement, Managing Multi-Functional Departments, Customer Satisfaction Enhancement, Front-End Supervision, Business Development, Executing Strategic Initiatives,Teambuilding & Training Cost-Reduction Strategies, Order Fulfillment, Executing New Product Launch