Pindrop
Engagement Manager - Customer Success
Openspan Jan 2016 - Jun 2016
Customer Success Executive
Genesys Mar 1, 2014 - Dec 31, 2015
Customer Success Manager
West Ip Communications Feb 1, 2013 - Mar 1, 2014
Solutions Manager
Blackberry Jan 1, 2011 - Nov 1, 2012
Manager, Enterprise Support Relations
Education:
Amberton University 2001 - 2008
Master of Business Administration, Masters, General Business
Northwest Missouri State University 1989 - 1993
Bachelors, Bachelor of Science, Public Relations
Skills:
Enterprise Software Unified Communications Solution Selling Telecommunications Saas Incident Handling Relationship Management Building Relationships Call Center Project Coordination Action Oriented Committed To Customer Satisfaction