Great American Insurance
Senior Technical Analyst Ii
Inc Research May 2011 - Jan 2013
Senior Project Analyst and Ivrs Project Manager
Inc Research May 2005 - May 2011
Senior Systems Support Analyst
Inc Research Jan 1999 - May 2005
Technical Writer
Inc Research Nov 1997 - Jan 1999
Project Assistant
Education:
Northern Kentucky University 2019 - 2020
Bachelors, Bachelor of Arts
Northern Kentucky University 1996 - 2003
Bachelors, Bachelor of Arts, Journalism
Trident Technical College 1993 - 1996
Associates, Associate of Arts, Social Sciences, English
Youth Performing Arts School 1985 - 1991
Skills:
Project Management Systems Support Software Documentation Sdlc Gcp Ivr Troubleshooting Integration Testing 21 Cfr Part 11 Gdp Clinical Trials Validation Edc Clinical Data Management Computer System Validation Sop Cro Fda Ctms Vendor Management Requirements Analysis Leadership Requirements Gathering User Acceptance Testing Process Improvement Testing Quality Assurance Technical Writing Analysis Training Management Project Planning Data Management Regulatory Affairs Cross Functional Team Leadership Document Management Business Analysis Sharepoint Documentation Databases Agile Methodologies Software Project Management Software Development Life Cycle Pharmaceutical Industry Visio Microsoft Access Microsoft Office
Interests:
Social Services Children Civil Rights and Social Action Education Singing Karaoke Reading Poverty Alleviation Playing Violin Disaster and Humanitarian Relief Animal Welfare Arts and Culture Solving Crossword/ Sudoku/Logic Puzzles Health
Certifications:
Associate In General Insurance (Ains) Associate In Insurance Services (Ais)