Qlik
Senior Escalation Manager and Team Lead
Qlik Apr 2011 - Jul 2015
Escalation Manager
Credit Suisse Sep 2009 - Jan 2011
Assistant Vice President Production Support Lead, Fixed Income It Repo Support Team
Credit Suisse Jul 2006 - Sep 2009
Assistant Vice President Manager, Derivatives It Front Office Support Team - Raleigh, Nc
Credit Suisse Sep 2004 - Jul 2006
Assistant Vice President Manager, Client Services Technical Support Team - Ny, Ny
Education:
Ms, New Jersey Institute of Technology
Florida A&M University
Bachelors, Bachelor of Science
Skills:
Itil Business Intelligence Management Business Analysis It Service Management Analytics Enterprise Software Sql Software Project Management Cloud Computing Integration Credit Derivatives Problem Management Sdlc Requirements Analysis Derivatives Technical Support It Management Resource Management Microsoft Sql Server Data Warehousing Enterprise Architecture Leadership It Strategy Vendor Management Customer Relationship Management Crm Solution Architecture Pre Sales Software Development Life Cycle
QlikTech since Apr 2011
Escalation Manager
Credit Suisse Sep 2009 - Jan 2011
AVP Production Support Lead, Fixed Income IT Repo Support Team
Credit Suisse Jul 2006 - Sep 2009
AVP Manager, Derivatives IT Front Office Support Team - Raleigh, NC
Credit Suisse Sep 2004 - Jul 2006
AVP Manager, Client Services Technical Support Team - NY, NY
Credit Suisse Jul 2000 - Sep 2004
Developer Analyst
Education:
BS, Florida Agricultural and Mechanical University
BS, Mathematical Sciences
MS, New Jersey Institute of Technology
MS, Information Systems
Skills:
Derivatives ITIL Business Analysis Credit Derivatives Resource Management Management Business Intelligence Problem Management SQL IT Service Management Microsoft SQL Server SDLC CRM
Medicine Doctors
Dr. Pamela J Whitney, Raleigh NC - MD (Doctor of Medicine)
3320 Executive Dr Suite 218, Raleigh, NC 27609 9198720940 (Phone)
Certifications:
Neurology, 1987
Awards:
Healthgrades Honor Roll
Languages:
English
Education:
Medical School University of Oklahoma / Health Sciences Center Graduated: 1980 Medical School U Okla Hlth Sci Ctr/Bapt Ho Graduated: 1980 Medical School University Of North Carolina Hospitals Graduated: 1980
Alice Clark, Jim Bell, Kaye Warnow, Juanita Webster, Charles Shoemaker, Judith Seelig, Karen Constable, Katina Lee, Marilyn Chapman, Michael Mullen, Gary Hogg, Gene Blochlinger
Biography:
I'm not rich or beautiful but I am happy with who I am. I am a Regestered Nurse who...