Salon Capelli & Day Spa Sep 2010 - Jul 2012
Nail Technician
Teletech Sep 2010 - Jul 2012
Service Delivery Bilingual Supervisor American Red Cross
Teletech May 2007 - Nov 2009
Csr
Teletech Mar 2007 - Jul 2007
Quality Assurance
Education:
Laurel Technical Institute 2010 - 2011
Uniontown Area High School 2003 - 2004
Skills:
Customer Service Quality Assurance Microsoft Office Microsoft Excel Management Team Building Team Leadership Teamwork Time Management Training Windows Customer Satisfaction Call Centers Leadership Customer Experience Microsoft Word