Skills:
Leadership Skills: Multi-Site Change Leadership (4 years), Strategic Business Planning (6 years), Business Process Management, Sales Force Effectiveness, Cost Benefit (ROI) Analysis, Leading Client Advisory Boards (3 years), Satisfaction / Loyalty Surveys (4 years). Technical Skills: Process Mapping, Value Stream Mapping, Kaizen Events, WorkOuts, Sigma and DPMO calculations, Takt Time. Statistical Analysis: t-tests, confidence intervals, sample size calculations, ANOVA, MANOVA, GLM. Modeling: Multiple Regression, Logistic Regression, Factor Analysis, Cluster Analysis, Bayesian Models. Statistical Packages: Minitab (13 years), SAS (9 years), Advanced MicroSoft Skills in Excel, PowerPoint, Word and Viso, Intermediate MicroSoft Access