Luther Manor Retirement Community
Chief Resident Experience Officer
Waterton Jul 2015 - Aug 2017
Senior Vice President of Operations
Waterton Dec 2011 - Jun 2015
Vice President of Operations
Marcus Hotels & Resorts Nov 1996 - Dec 2011
General Manager
Marcus Hotels & Resorts 2010 - 2011
Director, Strategic Planning and Project Management
Education:
University of Wisconsin - Stout 1983 - 1988
Bachelors, Bachelor of Science, Management
Skills:
Hotel Management Revenue Analysis Hospitality Hotels Hospitality Management Resorts Hospitality Industry Front Office Food and Beverage Restaurants Yield Management Pre Opening Leadership Customer Satisfaction Rooms Division Banquets Strategic Planning Customer Service Management Property Management Systems Budgeting Catering Budgets Training E Commerce Opening Hotels Project Management Forecasting Guest Service Management Restaurant Management Hotel Booking Associate Development Tourism Revenue Forecasting Meeting Planning Lodging Fine Dining Spa Laundry Social Media Menu Development Convention Services Rooms Division Management Spanish Speaking Renovation Community Relations Management Guest Recovery Culinary Skills Banquet Operations
Interests:
Fluent In Spanish Running Marathons Enjoy Playing Basketball Cooking