Wells Fargo
Marketing Operations and Governance at Wells Fargo
Microsoft Jun 2008 - Jul 2014
Sales Operations Program Manager
Microsoft Aug 2007 - Jun 2008
Business Transformation Manager
Wells Fargo Jun 2005 - Aug 2007
Master Black Belt
Bank of America 2001 - 2005
Black Belt
Education:
Wayne State University 1996 - 1997
West Virginia University 1992 - 1996
Bachelors, Bachelor of Arts, Psychology
Skills:
Crm Business Intelligence Six Sigma Analytics Strategy Cross Functional Team Leadership Program Management Business Process Improvement Analysis Sales Process Sales Operations Segmentation Operational Excellence Management Leadership Business Process Mapping Metrics Enterprise Software
Aug 2007 to 2000 Program Manager - US Sales OperationsWells Fargo San Francisco, CA Jun 2005 to Aug 2007 Business Process Manager - Consumer Credit GroupBank of America Charlotte, NC Sep 2001 to Jun 2005 Customer Service and SupportWachovia Charlotte, NC Feb 1998 to Sep 2001 Business AnalystSan Diego Workforce Partnership San Diego, CA Feb 1997 to Feb 1998 Financial Data Systems Analyst
Education:
West Virginia University Morgantown, WV May 1996 Bachelor of Arts in Psychology