Sheraton Duluth Hotel Aug 2007 - Aug 2011
Director of Housekeeping and Manager on Duty
The Suites Hotel Apr 1998 - Aug 2007
Director of Housekeeping
Best Western Edgewater Motels Oct 1993 - May 1998
Assistant Executive Housekeeper
London Road Mcdonald's Mar 1988 - Oct 1993
Manager
Mcdonald's Corporation Holiday Center Jul 1986 - Mar 1988
Shift Manager
Education:
University of Minnesota Duluth 1985 - 1993
Bachelors, Bachelor of Arts, Psychology, Sociology
University of Minnesota 1985 - 1992
Bachelors, Bachelor of Arts, Psychology
Skills:
Customer Service Budgeting Guest Service Purchasing Payroll Guest Satisfaction Hospitality Management Scheduling Hiring Hotels Team Building Hospitality Inventory Management Teamwork Coaching Supervisory Skills Problem Solving Customer Relations Inventory Control Rooms Division Pre Opening Customer Satisfaction