Paul D Cunningham

US Patent:

39447421, Mar 16, 1976

Filed:

Apr 1, 1974

Appl. No.:

5/457087

Inventors:

Paul M. Cunningham - Richardson TX

Assignee:

Spectradyne, Inc. - Richardson TX

International Classification:

H04L 2710
H04B 350

US Classification:

178 66R

Abstract:

A communications system for transmission of low density digital data from a plurality of transmitters to a common receiver. It is a burst-mode frequency shift keying (FSK) communication system useable with a master antenna television (MATV) system that minimizes mutual interference between outputs of a large number of transmitters individually located with TV sets. The transmitters are combined with converters for transmission of programs through the system to individual TV sets as controlled by the users, and with information such as TV channel in use, room number identification, and specialized information such as completion of maid service, fire, and burglary alarms transmitted back through the system. In one system the transmitters use a carrier frequency of 12MH. sub. z, a frequency at the lower end of the passband of a coax system with FSK modulation at an equivalent switching rate of 20KH. sub.

US Patent:

39421171, Mar 2, 1976

Filed:

Dec 17, 1973

Appl. No.:

5/425253

Inventors:

Paul M. Cunningham - Richardson TX

Assignee:

Spectradyne, Inc. - Richardson TX

International Classification:

H04L 2704
H03K 1936

US Classification:

325161

Abstract:

An all saturated switching mode solid state gate device logic element used as an RF amplifier transmitter in a communication system.

US Patent:

20150016600, Jan 15, 2015

Filed:

Jul 12, 2013

Appl. No.:

13/940734

Inventors:

- Basking Ridge NJ, US
Mayuresh Mohan Hegde - Irving TX, US
Parind S. Poi - Lewisville TX, US
Shawn J. Hadley - Keller TX, US
Paul V. Cunningham - Flower Mound TX, US

International Classification:

H04M 3/523

US Classification:

37926607

Abstract:

A computer device may include logic configured to receive a request to route a call from an interactive voice response system; obtain information associated with the call; and obtain one or more metrics associated with a plurality of automatic call distribution centers. The logic may be further configured to select a rule to route the call based on the information associated with the call; and select a particular automatic call distribution center for the call based on the selected rule, based on the obtained information associated with the call, and based on the obtained one or more metrics.

US Patent:

20140153703, Jun 5, 2014

Filed:

Feb 10, 2014

Appl. No.:

14/176509

Inventors:

- Basking Ridge NJ, US
Mayuresh Hegde - Irving TX, US
Manah M. Khalil - Coppell TX, US
Parind Poi - Lewisville TX, US
Shawn J. Hadley - Keller TX, US
Paul V. Cunningham - Flower Mound TX, US

Assignee:

Verizon Patent and Licensing Inc. - Basking Ridge NJ

International Classification:

H04M 3/523
H04M 3/493

US Classification:

379 8801

Abstract:

A method may include receiving a call from a caller and determining whether the call has been queued for at least a predetermined period of time. The method may also include interacting with the customer via an interactive voice response unit, in response to determining that the call has been queued for at least the predetermined period of time, to offer a call back service to the customer. The call back service may include a scheduled call back or an immediate type call back when an agent is available. The method may further include receiving, from the customer and via the interactive voice response unit, an indication that the customer would like a call back and queuing the call back.