Penny J Swing

Team Operations Coordinator

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Location:

Phoenix, AZ

Industry:

Medical Practice

Work:

Phi Inc
Team Operations Coordinator
Phi Inc
Strategic Operations Team
Jeff Richards Pc Apr 2009 - Aug 2011
Legal Assistant and Accounts Management
Fort Worth Ent Sep 2005 - Feb 2008
Practice and Office Manager
Biltmore Family Physicians Nov 1993 - Jul 2006
Practice Manager and Billing

Skills:

Training
Human Resources
Management
Insurance
Coaching
Recruiting
Social Networking
Hipaa
Public Speaking
Sales
Leadership
Team Building
Social Media
Microsoft Office
Account Management

Credentialing Specialist

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Work:

Penny Swing Glendale, AZ

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Work:

Jeff Richards, PC
Yuma, AZ
Apr 2009 to Aug 2011
Legal Assistant /Accounts Management Fort Worth ENT
Fort Worth, TX
Oct 2006 to Mar 2009
Practice Manager Biltmore Family Physicians
Phoenix, AZ
Nov 1993 to Jul 2006
Practice Manager Pediatric Associates
Phoenix, AZ
1991 to 1993
Front Office Administration and Medical Billing

Education:

Arizona Western College
Yuma, AZ
Jan 1988 to Jan 1991
College in Administrative and Business Management - no degree Kofa High School
Yuma, AZ
Jan 1969 to Jan 1981
High School Diploma

Skills:

Management of up to 15 employees and medical staff, including recruitment, supervising and training, establishing job descriptions, and addressing employee issues with confidentiality. HR duties including negotiation and coordination of employee medical, long/short term disability insurance, 401K, and profit sharing plan Purchase of administrative and medical supplies and equipment while obtaining good relationships with vendors and suppliers to keep costs low Serve as primary contact and liaison between patients, staff, Physicians, and Technicians to facilitate lines of communication for expedient problem resolutions. Data and records management, implementing HIPAA and OSHA rules and regulations Manage insurance billing and collections in office, or outsourced, with continued education in ICD9/CPT coding and electronic billing systems Contracting and Credentialing for Medicare, HMO/PPO, Private Health Insurance, Surgery Centers and Hospitals. Understanding in Managed Care referral and pre-certification processes and requirements. Maintain DEA/DPS, licensures, CME credits, and ER call schedules Consulting and assisting Physicians right out of residency in practice development, and building a practice from the ground up Sales and Marketing, including logo design, website development, design of company brochure, phone book and newspaper ads, with results proven to increase annual sales revenue New policy development, reorganize and streamline departments to run more efficiently and cost effective while initializing new ways to increase revenue and patient care Notary Republic Knowledge of Medical Liens, workman's compensation, Medicare, AHCCCS and second payor contractor payors, Professional and Personal references upon request