Equifax Apr 2017 - Apr 2020
Dedicated Support Representatve
Windstream Communications May 2014 - Apr 2015
Business Solutions Service and Support
Onepath Llc May 2014 - Apr 2015
Service Delivery Coordinator
At&T Oct 2002 - Sep 2012
Sales Assoicate
Valley Crest Landscaping Jan 1998 - Jan 2001
Safety Officer and Equipment Manager
Education:
Math Studies Southern Polytechnic 1993 - 1995
Kennesaw State University 1987 - 1991
Bachelors, Management, Art
Skills:
Telecommunications Customer Service Management Leadership Call Centers Sales Process Improvement Solution Selling Training Account Management Crm Customer Retention Networking Cross Functional Team Leadership Selling Team Leadership Team Building Troubleshooting Contact Centers Sales Management Customer Satisfaction Microsoft Office Project Management Voip Vendor Management
2002 to 2000 Sales Associate, Consumer DivisionVALLEY CREST LANDSCAPING Atlanta, GA 1998 to 2001 Safety Officer and Equipment ManagerAIRTOUCH CELLULAR Atlanta, GA 1996 to 1998 Customer Care RepresentativeHEWLETT PACKARD Atlanta, GA 1991 to 1996 Analytical Dispatch Coordinator
Education:
Southern Polytechnic Marietta, GA 1995 Math StudiesKennesaw State University Kennesaw, GA 1991 Bachelor of Art in Management Information Systems
Jennetta Brattin, Gary Welch, Jim Courdin, Jerry Patterson, Barbara Calame, Sanders Sanders, Patricia Ceselski, Vannah Youngblood, Joe Schell, Karen Williamson, Wilma Griffin