Peter Turner Flynn

US Patent:

7434099, Oct 7, 2008

Filed:

Jun 21, 2005

Appl. No.:

11/156705

Inventors:

Peter Flynn - Boyds MD, US
Michael Stoos - Gaithersburg MD, US
Bill Dentinger - Rockville MD, US
Tom McBeath - Rockville MD, US
Dave Rennyson - Rockville MD, US
Robert Gellerman, legal representative - Daytona Beach FL, US
Jason Collison - Rockville MD, US
Jo Ramachandron - Rockville MD, US
Dan Rowland - Rockville MD, US

Assignee:

Spirent Communications of Rockville, Inc. - Rockville MD

International Classification:

G06F 11/00

US Classification:

714 26, 714 47

Abstract:

A system for diagnosing impairments in computer networking services a plurality of connector gateways for interfacing to a plurality of data sources to provide access by the system to computer network data, business-related data, and extra-enterprise environmental data in the plurality of data sources. The system includes a knowledge manager in communication with each of the plurality of connector gateways for analyzing data from the plurality of data sources to generate diagnostic conclusions for resolving the impairments in the computer networking services. The system also includes an interactor in communication with the knowledge manager for generating format information for displaying at least the diagnostic conclusions to a user. The system can include a graphical user interface for displaying at least the diagnostic conclusions associated with edges of an edge model of the computer networking services of the user.

US Patent:

8218458, Jul 10, 2012

Filed:

Nov 30, 2006

Appl. No.:

11/565181

Inventors:

Peter Flynn - Boyds MD, US
Choon Shim - Ijamsville MD, US
Liehua Xie - Herndon VA, US

Assignee:

Cisco Systems, Inc. - San Jose CA

International Classification:

H04M 1/24
H04M 3/42

US Classification:

370260, 379 9321, 455416

Abstract:

This method and apparatus is used to process call control protocol messages and quality of service media streams from an internet protocol conferencing session. The status and attributes processed from call control protocol messages are combined with the quality of service information for the parties connecting to a conferencing session for display to users in real-time.