Philip A Ljubicich

US Patent:

6973171, Dec 6, 2005

Filed:

Apr 25, 2003

Appl. No.:

10/423774

Inventors:

Philip A. Ljubicich - Lake Forest Park WA, US
Matthew A. Mostad - Kenmore WA, US

Assignee:

Metro One Telecommunications, Inc. - Beaverton OR

International Classification:

H04M015/00
H04M003/00
H04M005/00

US Classification:

37911206, 379133, 379134, 379135, 379139, 37926607

Abstract:

The invention is directed to assessing the viability of a business entity based on statistics concerning information assistance calls requesting the listing of the same. The invention is premised upon a perceived correlation between the number of calls requesting a business entity's listing and the callers' interest in its products or services, which in turn correlates to sales of the business entity. In accordance with the invention, data is collected and analyzed which concerns information assistance calls requesting listings of different business entities which may belong to the same industry or company to measure their comparative performance. In an illustrative embodiment, the performance measure of the business entity (department) may be compared with those of other business entities (departments) in the same geographic area belonging to the same industry to gain insights into the competitiveness of the business entity in that area. Management of the business entity (department) may then be able to change an advertising campaign based on such insights.

US Patent:

6990189, Jan 24, 2006

Filed:

Mar 31, 2003

Appl. No.:

10/403131

Inventors:

Philip A. Ljubicich - Lake Forest Park WA, US

Assignee:

Metro One Telecommunications, Inc. - Beaverton OR

International Classification:

H04M 3/42

US Classification:

37921801, 37920101

Abstract:

In accordance with the invention, an indication of connection information anonymity is stored for each individual or entity that wants to have access information made available in response to a request for directory assistance respecting such individual or entity, but does not want their actual telephone number disclosed. The information assistance service may be accessed by a user using a wireline telephone, wireless telephone, personal digital assistant (PDA) or other communications device seeking information assistance. An operator (or automated unit) who attends to such an information assistance service receives a request for information assistance respecting a researched party whose connection information is designated anonymous, and transmits to the user an access telephone number which enables the user to call a researched party, without however providing the user with the actual telephone number of the researched party. Such information may be transmitted to the user via a short message service (SMS) or a wireless application protocol (WAP). It may also be transmitted by facsimile, email, paging, instant messaging, web connection or other communications.

US Patent:

7724878, May 25, 2010

Filed:

Jul 28, 2005

Appl. No.:

11/191701

Inventors:

Timothy A. Timmins - Beaverton OR, US
John S. Miller - Canby OR, US
Christopher A. Huey - Banks OR, US
Philip A. Ljubicich - Lake Forest Park WA, US
Karen L. Johnson - Portland OR, US

International Classification:

H04M 1/64

US Classification:

379 8812, 340905, 37911401, 37920101, 37921801, 4554141, 4554562, 455564, 701201, 701208, 7042701

Abstract:

A service providing information assistance may maintain for a subscriber contacts folders comprising private directories of the subscriber, and a personal profile containing the subscriber's preferences. When a user calls the service to attempt to communicate with a desired party through the service, the service can ascertain whether the desired party has a personal profile and/or a contacts folder associated with him/her. If so, the caller is allowed to communicate with the desired party on the terms and conditions defined by the desired party in his/her personal profile and/or contacts folder. For instance, the desired party may have defined therein who should be allowed to contact him/her, when he/she should be contacted, by what communication means, and whether the caller can be told any of the desired party's communication addresses (e. g. , telephone number, email address, etc. ).

US Patent:

20030115288, Jun 19, 2003

Filed:

Dec 14, 2001

Appl. No.:

10/017030

Inventors:

Philip Ljubicich - Lake Forest Park WA, US
Pankaj Kumar - Seattle WA, US

International Classification:

G06F015/16

US Classification:

709/219000

Abstract:

A user of a mobile device, e.g., a WAP enabled wireless telephone, may call an information service for assistance, e.g., requesting desired telephone numbers, event schedules, movie listings, restaurant recommendations, etc. In accordance with the invention, the requested information is organized and maintained for the user in a data location, e.g., a WAP site, which can be accessed by the user using the mobile device at the user's convenience. For example, after accessing the previously requested listings on the WAP site, the user may utilize the mobile device to initiate calls to selected telephone numbers, make reservation for selected events, or obtain directions to selected venues in such listings. In accordance with an aspect of the invention, when a call is connected through the information service, the user is afforded a first set of options displayed on the mobile device for selection after the call is successfully completed. Otherwise, if the call cannot be successfully completed, the user is afforded a second set of displayed options to obtain further assistance from the information service.

US Patent:

20040029567, Feb 12, 2004

Filed:

Mar 31, 2003

Appl. No.:

10/403130

Inventors:

Timothy Timmins - Tigard OR, US
Nathan Baker - Tigard OR, US
John Miller - Canby OR, US
Christopher Huey - Banks OR, US
Philip Ljubicich - Lake Forest Park WA, US
Gary Henry - Tigard OR, US

International Classification:

H04B007/00

US Classification:

455/412100, 455/404200, 455/456100, 455/500000

Abstract:

A user may utilize a communication device, e.g., a wireless phone, mobile device or personal digital assistant (PDA), to contact an information/call center where an operator provides personalized information and communications services to the user in accordance with the invention. Such services may include, e.g., private directory and calendar data synchronization, identity pre-validation, etc. To personalize the services, at least one profile record associated with the user which may specify, among others, the devices used by the user to communicate with the information/call center, and preferred information/call center to which an information assistance call is routed. Accordingly, services and service features provided to the user may be tailored for use with the specified devices. Security measures may also be instituted in the profile record to restrict use of certain services and service features.

US Patent:

20040190688, Sep 30, 2004

Filed:

Mar 31, 2003

Appl. No.:

10/403207

Inventors:

Timothy Timmins - Tigard OR, US
John Miller - Canby OR, US
Nathan Baker - Tigard OR, US
Christopher Huey - Banks OR, US
Philip Ljubicich - Lake Forest Park WA, US

International Classification:

H04M001/64

US Classification:

379/088020, 379/088220

Abstract:

In communications systems where multiple users may be associated with the same account, the voiceprint of a user is used to identify a profile of the user, facilitating identification of the user's preferences without requesting additional information from the user. The system may also monitor messages played to individual users, to control the playing of the messages to users. Calls made by users associated with the same account may be allocated to the caller initiating the call in bills, based on voiceprints. Voiceprints may be collected for use in deriving voiceprint samples during registration of a user with the system and during conversations between the user and the system. A voiceprint comparison threshold may be set based on the type of phone calling the system, to compensate for noise. Changes in phone numbers and/or addresses of users are monitored and the threshold is adjusted if changes are found.

US Patent:

20040193603, Sep 30, 2004

Filed:

Mar 28, 2003

Appl. No.:

10/402090

Inventors:

Philip Ljubicich - Lake Forest Park WA, US

International Classification:

G06F007/00

US Classification:

707/009000

Abstract:

When a current caller makes an information assistance call to an information/call center requesting a listing, the system of the present invention searches for it in databases containing listings actually requested by the current or other callers in the past as opposed to a prior art technique of searching through all the listings in the database for a particular locale or area code. The listings actually requested by callers during prior information assistance calls can be organized in multiple databases. One such database contains only the listings actually requested by the current caller. Another such database contains only the listings actually requested by different callers where such listings are associated with a particular geographic region.

US Patent:

20050041783, Feb 24, 2005

Filed:

Oct 4, 2004

Appl. No.:

10/957817

Inventors:

Timothy Timmins - Tigard OR, US
John Miller - Canby OR, US
Nathan Baker - Tigard OR, US
Christopher Huey - Banks OR, US
Philip Ljubicich - Lake Forest Park WA, US

International Classification:

H04M001/64

US Classification:

379088020

Abstract:

In communications systems where multiple users may be associated with the same account, the voiceprint of a user is used to identify a profile of the user, facilitating identification of the user's preferences without requesting additional information from the user. The system may also monitor messages played to individual users, to control the playing of the messages to users. Calls made by users associated with the same account may be allocated to the caller initiating the call in bills, based on voiceprints. Voiceprints may be collected for use in deriving voiceprint samples during registration of a user with the system and during conversations between the user and the system. A voiceprint comparison threshold may be set based on the type of phone calling the system, to compensate for noise. Changes in phone numbers and/or addresses of users are monitored and the threshold is adjusted if changes are found.