Expedia, Inc.
Manager - Hotel Systems Technical Support
World Choice Travel A Division of Travelocity.com Dec 2002 - Sep 2004
Reservations Agent
Hollywood Video Dec 1998 - Dec 2002
Store Director and District Trainer
Dec 1998 - Dec 2002
Manager
Skills:
Management Data Analysis Training Revenue Analysis Call Centers E Commerce Tourism Salesforce.com Hospitality Sabre Hotels Reporting and Analysis Hospitality Industry Process Improvement Program Management Travel Management Business Travel Pivot Tables Yield Management Business Process Improvement Analytics Airlines
580Th Software Maintenance Squadron
Squadron Director
United States Department of Defense Jun 2008 - May 2010
Squadron Process Specialist
United States Department of Defense Jun 2008 - May 2010
Flight Director
United States Department of Defense Jun 2005 - Jun 2008
Electronics Engineer and Software Developer
Honeywell Jan 2003 - Aug 2004
Electronics Engineering Trainee
Education:
Mercer University 2007 - 2009
Master of Science, Masters, Management, Engineering
University of Tennessee, Knoxville 2000 - 2005
Bachelors, Bachelor of Science, Computer Engineering
Skills:
Dod Electronics Security Clearance Engineering Leadership Process Improvement Avionics Six Sigma Project Management Software Engineering Software Project Management Cmmi Software Development Requirements Analysis Computer Software Resource Management Software Documentation Earned Value Management Requirements Management Computer Hardware Black Belt Supervisory Experience Technical Leadership Technical Recruiting Organizational Leadership Organizational Effectiveness Recruiting
Interests:
Water Sports Children Life Long Education Education Physical Fitness New Technologies Outdoor Recreation Science and Technology Softball
Certifications:
Systems Engineering Level Iii Science & Technology Manager Level Iii Program Systems Engineering Level Ii Program Management
Denise Givens, Lois Kerr, Lisa Phillips, Gary Howard, Cassandra Rhodes, Lisa Ball, Elizabeth Major, Violet Mccabe, Amy Kneitz, Kristene Tuggle, Scott Roberts