Living Spaces Furniture La Mirada, CA Aug 2009 to Jan 2014 Customer Service ManagerHuntington Learning Center Torrance, CA Jan 2007 to Aug 2009 Owner/FranchiseeSit 'n Sleep Gardena, CA Dec 1991 to Dec 2006 Director, Customer Service
Education:
Cal Poly San Luis Obispo, CA 1985 Bachelor of Arts in Liberal Studies
Skills:
Microsoft Office (intermediate in Word, Excel, Outlook), CRM software, skills-based routing, data analysis, KPI's