27530 Sunset Blvd E, Lathrup Village, MI 48076 • 2488564202
Work
Company:
Microsoft
Sep 2020
Position:
Mw manager - customer success leader
Education
School / High School:
University of Detroit Mercy
Skills
Enterprise Software • Crm • Management • It Service Management • Leadership • Account Management • Consulting • Saas • Professional Services • Enterprise Architecture • Program Management • Cloud Computing • Solution Selling • Sdlc • Business Analysis • New Business Development • Salesforce.com • Strategy • Cross Functional Team Leadership • Customer Relationship Management • Sales • Team Leadership • Vendor Management • Business Intelligence • Strategic Partnerships • Integration • Software Project Management • Business Process • Go To Market Strategy • Pre Sales • Software Industry • Requirements Analysis • Sales Process • Sales Enablement • Software Development Life Cycle • Outsourcing • Resource Management • Data Center • Partner Management • Software As A Service • Direct Sales • Lead Generation • Information Technology • Sales Management • Project Portfolio Management • Business Alliances • Application Performance Management • Business Development • Managed Services • Microsoft Office
Languages
English
Ranks
Certificate:
Apm Industry Associate Certification
Interests
Cooking • Medicine • Investing • Sweepstakes • Exercise • Electronics • Home Improvement • Reading • Crafts • Fitness • Gourmet Cooking • Home Decoration • Health
Microsoft
Mw Manager - Customer Success Leader
Dynatrace Jan 2013 - Mar 2019
Regional Manager and Solutions Consulting and Customer Success Leader
Dynatrace Jan 2011 - Jan 2013
Director and Customer Success - Apm Saas and Enterprise
Compuware Feb 2003 - Jan 2011
Senior Account Manager
Spherion Technology 2002 - 2003
Account Executive
Education:
University of Detroit Mercy
Skills:
Enterprise Software Crm Management It Service Management Leadership Account Management Consulting Saas Professional Services Enterprise Architecture Program Management Cloud Computing Solution Selling Sdlc Business Analysis New Business Development Salesforce.com Strategy Cross Functional Team Leadership Customer Relationship Management Sales Team Leadership Vendor Management Business Intelligence Strategic Partnerships Integration Software Project Management Business Process Go To Market Strategy Pre Sales Software Industry Requirements Analysis Sales Process Sales Enablement Software Development Life Cycle Outsourcing Resource Management Data Center Partner Management Software As A Service Direct Sales Lead Generation Information Technology Sales Management Project Portfolio Management Business Alliances Application Performance Management Business Development Managed Services Microsoft Office
Interests:
Cooking Medicine Investing Sweepstakes Exercise Electronics Home Improvement Reading Crafts Fitness Gourmet Cooking Home Decoration Health
Languages:
English
Certifications:
Apm Industry Associate Certification Strategic Selling Certification