The Wendy's Company
Franchise Market Director
Kfc Jan 2017 - May 2018
Director of Operations, New and Non-Traditional Restaurants
Kfc 2013 - 2016
Director of Operations, Southeast, Central, and Upper Midwest Regions
Kfc 2010 - 2012
Director, Minority Franchise Recruitment and Development
Kfc 2008 - 2010
Senior Operations Leader, Southeast Region
Education:
University of Kentucky 1987 - 1991
Bachelors, Bachelor of Business Administration, Economics, Marketing
Skills:
Franchising Multi Unit Restaurant Management Team Building Marketing Strategy Restaurants Brand Development Marketing Management Food P&L Management Strategic Planning Franchise Consulting Customer Satisfaction Leadership Management Employee Training Profit New Restaurant Openings Food and Beverage Coaching Customer Service Training Serve Safe Certified Food Cost Analysis New Unit Openings Labor Cost Management Labor Management Systems Service Standards Reports Analysis Daily Operations Management Daily Operations Daily Reports Train Employees Building Leadership Teams Development Coaching Managing Managers Managing Multiple Locations Operations Management Inventory Management Leadership Development Strategy Business Development Budgeting Time Management