Rachel Renay Dunhoff

US Patent:

20030120618, Jun 26, 2003

Filed:

Dec 21, 2001

Appl. No.:

10/028157

Inventors:

Larry Atil - Alta Loma CA, US
Shari Daniels - Phillips Ranch CA, US
Rachel Dunhoff - Temecula CA, US
David Fruge - Irvine CA, US
Claire Gordon - Oakland CA, US
Dean Lerch - Upland CA, US
Henry Miersma - Chino CA, US
Karin Miller - Long Beach CA, US
Kristin Papoi - Montrose CA, US
Kara Roberts - Murrieta CA, US
Ron Seats - Corona CA, US
Amy Smalley - Eagle CO, US
Vanna Lockwood - Corona CA, US

International Classification:

G06F017/00

US Classification:

705/500000

Abstract:

Methods and articles of manufacture for an ordering system using a self-guided customer process are described. The ordering system is used by customers to select, measure, and order window treatments. The system utilizes a consistent ordering checklist that applies through all product categories, thus once a customer becomes familiar with ordering for one Product Category, such as Wood Blinds, ordering for another Product Category, such as Shades, is made easier because the process is consistent. The checklist for each Product Category corresponds to portions of the Order Form, making it easier for the customer to enter accurate information regarding product and design decisions into the Order form. The correspondence between the Product and Design selections is maintained by using numerals and letters (1(A,B,C, and D), 2, 3, and 4). A simplified measuring guide allows customers to take measurements for the appropriate products and enter the information in the Order Form.