Express Scripts - Columbus, Ohio Area since Aug 2008
Field Training Supervisor: Order Processing and Infrastructure
Medco (now a part of Express Scripts family of pharmacies) Nov 2006 - Aug 2008
Customer Service Representative and Coordinator
Education:
Franklin University 2011 - 2013
Masters of Instructional Design and Performance Technology, ID/HPT
The Ohio State University
B.A. Music
Skills:
Leadership Six Sigma Team Building Public Speaking Cross Functional Team Team Leadership Process Improvement Microsoft Excel Employee Relations Leadership Development Cross Functional Team Leadership Training Employee Training Customer Service Onboarding Instructional Design Management Project Management Call Centers Performance Improvement Performance Management