Service Excellence Program Developer & Trainer at IU Health Physicians
Location:
Lebanon, Indiana
Industry:
Hospital & Health Care
Work:
IU Health Physicians since Aug 2012
Service Excellence Program Developer & Trainer
Ball Memorial Hospital Nov 2007 - Aug 2012
HR Generalist
Ball State University Aug 2007 - Dec 2009
Adjunct Instructor
Lifetouch National School Studios Jun 2007 - Nov 2007
Training Specialist
Department of Communication Studies - Ball State University Aug 2005 - May 2007
Graduate Teaching Assistant
Education:
Ball State University 2005 - 2007
MA, Organizational Communication
Grace College and Seminary 2000 - 2004
BS, Communications & Behavioral Sciences
Skills:
Public Speaking Event Planning Social Media Teaching Resume Writing Program Development Non-profits Higher Education Editing Customer Service Staff Development Microsoft Office
Dykema Gossett Pllc Apr 2017 - Jan 2019
Professional Development Support and Front Desk
Winston & Strawn Llp Apr 2017 - Jan 2019
Learning and Development Assistant
Otterbase Jan 2016 - Mar 2017
Technical and Digital Recruiter
Seyferthpr Sep 2015 - Dec 2015
Public Relations Intern
Hope College Jan 2012 - May 2015
Career Development Office Assistant
Recruiting Technical Recruiting Digital Recruiting Social Networking Event Planning Customer Service Microsoft Office Social Media Leadership Public Speaking Microsoft Excel Facebook Time Management Powerpoint Sales Erecruit Employee Learning and Development Hiring Management Microsoft Word Interviewing Microsoft Powerpoint Applicant Tracking Systems Cheese Cocktails Learning Management Systems Pli Concur Virecruit
Interests:
Economic Empowerment Environment Human Rights Arts and Culture Health
Gordon Salon & Spa since Sep 2009
Sales Coordinator
Red Frog Events Jan 2009 - May 2009
Intern / Event Coordinator
WBBM Newsradio 780 Sep 2008 - Dec 2008
Promotions/Sales Intern
Windy City Fieldhouse Jun 2007 - Sep 2007
Event Staff
Education:
Columbia College Chicago 2007 - 2009
B.A., Marketing Communications: Public RelationsGraduated with honors.
I received "real world" experience at Columbia College. I am extremely grateful for my instructors and their knowledge in marketing communications.
Central Michigan University 2004 - 2007
Lakeville Memorial High School 2000 - 2004
HS Dipolma, College Prep
Skills:
Social Networking Marketing Customer Service Social Media Salesforce.com Leadership Marketing Communications Event Planning Sales Facebook Social Media Marketing Training Advertising Microsoft Word Event Management Marketing Strategy Powerpoint Microsoft Excel Management Strategic Planning Retail Digital Marketing Os X Sales Management Account Management Budgets Online Marketing Time Management Microsoft Office Public Speaking Email Marketing New Business Development Cold Calling Internal Communications Saas Value Selling