Mel-O-Dee Technologies - Orlando, Florida since Aug 2011
V.P./ Estimator
Lawyers Group - Winter Park, Fl since Aug 2011
Market Manager
Truevance Management, Inc Sep 2006 - Dec 2010
Sales /Project Management/Estimator
Central Florida Electric Aug 2004 - Aug 2006
Sales/Estimator
Information Technology & Data Solutions Aug 2003 - Aug 2004
Project Manager
Education:
Capella University 2011
Bachelors, Business (2010
Boone High school 1990 - 1994
Valencia Community College 1991 - 1993
A.A.
Valencia Community College 1993
Associates
Memorial Jr. High
Skills:
Cabling Contract Negotiation Management Fiber Optics Project Management Troubleshooting Optical Fiber Testing Account Management Telecommunications New Business Development Wireless Strategic Planning Customer Service Operations Management Vendor Management Data Center Budgets Start Ups Networking Team Building Negotiation Project Planning Direct Sales Cross Functional Team Leadership Product Management Customer Satisfaction Business Development Solution Selling Voip Program Management Salesforce.com Integration Process Improvement Sales Operations Proposal Writing Sales Management Security Crm Selling Customer Relations Problem Solving Contract Negotiations Planning Consultative Selling
Teletech May 2012 - Oct 2016
Customer Service Representative
Teletech@Home 2011 - 2012
Customer Service Associate
Wth Jun 2009 - Jun 2010
Customer Service Representative
World Travel Holdings Jul 2009 - Jun 2010
Customer Service and Sales
Education:
Itt Technical Institute 1991 - 1993
Associates, Electronics Engineering
Itt Technical Institute 1992
Oak Ridge High School 1981 - 1984
Skills:
Customer Service Microsoft Excel Inventory Management Sales Time Management Customer Satisfaction Microsoft Word Powerpoint Training Social Networking Leadership Public Speaking Social Media Marketing Call Centers
Interests:
Social Services Children Civil Rights and Social Action Education Health