Raj A Upadhyaya

US Patent:

8311856, Nov 13, 2012

Filed:

Oct 13, 2008

Appl. No.:

12/250325

Inventors:

Randall Hanson - Grayslake IL, US
Raj Upadhyaya - Hoffman Estates IL, US
Srinivas Gangaram - Buffalo Grove IL, US
Erika Wales - Waukegan IL, US

Assignee:

Allstate Insurance Company - Northbrook IL

International Classification:

G06Q 40/00

US Classification:

705 4, 705 5, 705 11

Abstract:

Aspects of the invention include methods and systems for a vehicle insurance claim management application which improves communication and streamline tasks between a vehicle repair shop and an insurance company system in three general task groups: assignment (comprising work requests, estimates/photos, and reinspections), financial management, and performance measurement. Aspects of the invention also provide interoperability with different types of estimating systems that do not necessarily follow an industry standard. This interoperability is provided through an adapter module with a claim processing system to communicate with the insurance company system and the vehicle insurance claim management application. The invention is preferably accessed by a user over a computer network such as the Internet, from a remote location such as a vehicle repair shop.

US Patent:

20150221041, Aug 6, 2015

Filed:

Apr 13, 2015

Appl. No.:

14/685189

Inventors:

- Northbrook IL, US
Raj Albert Upadhyaya - Hoffman Estates IL, US
Srinivas Reddy Gangaram - Bentonville AR, US
Erika Ann Wales - Waukegan IL, US

International Classification:

G06Q 40/08
G06Q 30/02

Abstract:

Aspects of the invention include methods and systems for a vehicle insurance claim management application which improves communication and streamline tasks between a vehicle repair shop and an insurance company system in three general task groups: assignment (comprising work requests, estimates/photos, and reinspections), financial management, and performance measurement. Aspects of the invention also provide interoperability with different types of estimating systems that do not necessarily follow an industry standard. This interoperability is provided through an adapter module with a claim processing system to communicate with the insurance company system and the vehicle insurance claim management application. The invention is preferably accessed by a user over a computer network such as the Internet, from a remote location such as a vehicle repair shop.