Ramesh Krishnan Iyer

US Patent:

7054958, May 30, 2006

Filed:

Nov 14, 2001

Appl. No.:

10/001153

Inventors:

Ramesh A. Iyer - San Jose CA, US
Henry D. Nguyen - Houston TX, US
Patrick J. Smith - Houston TX, US
Jay B. Reimer - Houston TX, US

Assignee:

Texas Instruments Incorporated - Dallas TX

International Classification:

G06F 13/28

US Classification:

710 22, 710 33, 710 48, 710 52, 710260, 709212

Abstract:

In a data processing system including a plurality of digital signal processor subsystems, selected peripheral components are shared by the digital signal processor subsystems. In particular, the high level data link controller is shared by the subsystems. Using a first interrupt signal after each transfer of signal groups from the peripheral direct memory access unit, the data can be efficiently transferred from a channel memory of the peripheral direct memory access unit to the high level data link controller. A second interrupt from the high level data link controller when a last word of a packet is transferred thereto causes a new channel memory to be accessed. An abort signal is generated when a signal group for a packet being processed by the high level data link controller is not available in a timely manner.

US Patent:

20180033017, Feb 1, 2018

Filed:

Jul 28, 2017

Appl. No.:

15/662803

Inventors:

Ramesh Gopalakrishnan IYER - Fremont CA, US

International Classification:

G06Q 30/00
G06N 5/04
G06F 17/27
G06N 99/00

Abstract:

The present subject matter describes a method and a system for providing automated technical support for a product at a remote end from a Technical Assistance Center (TAC) at a technical support end. The TAC includes a cognitive TAC agent can act as substitute for technical personnel at the TAC. The cognitive TAC agent first learns about the product to which the technical support is to be provided and derives a cognitive dependency graph based on learning. Upon learning, the cognitive TAC agent can automatically provide the technical support for the product using the cognitive dependency graph, without manual intervention of the technical personnel.