Randy E Wagner

Randy Wagner Columbus, IN

view source

Work:

PC EXPRESS

Feb 2007 to 2000
Network Analysis/Computer Technician VALEO LIGHTING
Seymour, IN
Jan 2012 to Aug 2014
Electro Mechanical Specialists/Line Engineer MEDALLION CARRIERS INC
Edinburgh, IN
Mar 1987 to Oct 2007
Operations Engineer

Education:

HARRIS UNIVERSITY
Bradenton, FL
Jun 1992
Associates in Mechanical Engineering HARRIS UNIVERSITY
Bradenton, FL
Jun 1990
Bachelors in Computer Science

Skills:

Robot Programming and Maintenance Certifications

Randy Wagner Reading, PA

view source

Work:

FIS
City of Sunrise, FL
Mar 2008 to Nov 2011
Prepaid South Change Manager FIS
City of Sunrise, FL
Feb 2007 to Mar 2008
Senior Configuration Manager Light Industries
Reading, PA
Nov 2006 to Feb 2007
Business Consultant Taylor, Bean, and Whitaker
Ocala, FL
Jan 2006 to Nov 2006
Vice-President Technology Development Teksystems, (contracted to ABN AMRO again)
Ann Arbor, MI
Jan 2005 to Jan 2006
Software Configuration Manager SAIC (contracted to Bureau of Census)
Silver Spring, MD
Jan 2004 to Dec 2005
Software Configuration Manager TekSystems
Ann Arbor, MI
Sep 2002 to Dec 2003
Senior Configuration Manager TekSystems
Ann Arbor, MI
2002 to 2003
Acting Configuration Manager Team Lead (periodic) Technisource
Indianapolis, IN
Sep 2000 to Sep 2002
Software Configuration Manager BISYS Plan Services, Inc

Jun 2000 to Sep 2000
Systems Elevation Manager BISYS Plan Services, Inc

Mar 2000 to May 2000
Acting Testing Manager BISYS Plan Services, Inc

Oct 1997 to Dec 1998
Tester

Education:

Bloomsburg University of Pennsylvania
1992
B.S. in Business Administration Bloomsburg University of Pennsylvania
Master of Business Administration

Skills:

Professional Accomplishments: Maintained a perfect three year record of implementing precisely the application changes the business side expected across numerous admin teams and production environments. Reduced call times on help desk by 60% within nine months by instituting a standard, searchable, issue resolution catalogue and two-tiered team structure, saving approximately $65,000 per year. Applied audit controls and efficiency requirements to new and existing technology processes at local, divisional, national, and international levels which enabled organizations to successfully pass corporate and contractual audits as well as reduce time to market for certain workflows by 28%. Successfully managed the timely transition from one change control system to another in several organizations including mapping appropriate process to the tool, training personnel, and providing continual mentoring to each of the functional areas. Administered source code control using Visual SourceSafe, Serena Version Manager, Clearcase (base and UCM), Harvest, CVS, and ChangeMan across System Integration Test (SIT), User Acceptance Test (UAT), and Production environments including Windows, Unix/Linux, mainframe, and embedded systems. Automated multiple steps of the change management teams process using self-taught PERL to reduce team error rates by 20%. Authored twenty articles on software change management which were published in the CM Crossroads Journal (http://www.cmcrossroads.com/c... []

Randy L Wagner