Ait Bioscience Apr 2018 - Mar 2020
Director, Commercial Operations
Pintail Solutions Aug 2017 - Apr 2018
Director, Management Advisory Services
Hamilton County Master Gardeners Association Jan 2017 - Dec 2017
President of Board of Directors
Nextradio and Tagstation Jul 2015 - Jun 2017
Vice President Customer Care | Performance Management | Technology Management
Covance Sep 2012 - Jan 2015
Senior Director of Information Technology, Business Engagement and Site Leadership | Technology Management
Education:
University of New Haven 1984 - 1987
Master of Business Administration, Masters, Management
Villanova University 1977 - 1981
Bachelors, Bachelor of Science In Business Administration, Finance
University of New Haven;Mba, Management;1984 – 1987;
Master of Business Administration, Masters, Management
Skills:
Cross Functional Team Leadership Leadership Process Improvement Crm Project Management Management Business Intelligence Change Management Team Leadership Team Building Medical Devices Training Business Analysis Account Management Business Process Improvement Customer Satisfaction Strategy Vendor Management Customer Service Call Centers It Management Budgets Business Strategy Human Resources Software Documentation Analysis Integration Marketing It Strategy Forecasting Leadership Development Performance Management Customer Engagement Technical Support Employee Engagement Field Service Quality System It Operations Call Center Microsoft Crm Technology Management Sharepoint Technology Adaptation Big Data Technical Management Customer Relations Crm Software Security Sap Budgeting
Interests:
Northview Church Team Leader Purdue University Purdue Universityteam Leader Education Carmel Purdue University Team Leader Advanced Master Gardener Northview Kids
ROCHE DIAGNOSTICS CORPORATION Indianapolis, IN Aug 2007 to May 2012 Head of North America, Director, CRM SolutionsROCHE DIAGNOSTICS CORPORATION Indianapolis, IN Jan 2002 to Aug 2007 Director of Customer CareROCHE DIAGNOSTICS CORPORATION Richmond, VA Mar 1997 to Jan 2002 Regional Services ManagerTOSHIBA AMERICA MEDICAL SYSTEMS Richmond, VA Aug 1994 to Mar 1997 Area Service ManagerINFIMED, INC Syracuse, NY Jan 1994 to Aug 1994 Director of Customer SupportGENERAL ELECTRIC Pittsburgh, PA Mar 1991 to Jan 1994 Area Service Manager GE Medical SystemsGENERAL ELECTRIC Philadelphia, PA Feb 1987 to Mar 1991 Manager Operations GE SupplyGENERAL ELECTRIC Bridgeport, CT Jun 1985 to Dec 1987 Specialist and Representation GE Pooled Services
Education:
University of New haven New Haven, CT 1987 MBA in ManagementVillanova University Philadelphia, PA 1981 BSBA in FINANCE
St Luke's Physician GroupSt Lukes Cardiovascular & Thoracic Surgical Associates 701 Ostrum St STE 603, Bethlehem, PA 18015 6109543990 (phone), 6108682915 (fax)
Languages:
English Spanish
Description:
Dr. Fitzpatrick works in Fountain Hill, PA and specializes in Congenital Cardiac Surgery (Thoracic Surgery). Dr. Fitzpatrick is affiliated with St Lukes Hospital.