Troubleshooting • Active Directory • Citrix • Customer Service • Networking • Help Desk Support • Technical Support • Video Conferencing • VPN • Network Design • Microsoft Exchange • Disaster Recovery
Palmetto Technology Group - Greenville, SC since Mar 2012
Services Manager
Ogletree Deakins Nov 2010 - Apr 2012
Tech Support
SDI Networks \ AT-Net Services - Greenville, South Carolina Area Jun 2008 - Nov 2010
Support Center Manager
SDI Networks Jun 2007 - Jun 2008
SUPPORT CENTER ANALYST
ECPI ~ College of Technology Jun 2005 - Jul 2007
ADJUNCT INSTRUCTOR
Education:
ECPI College of Technology 2003 - 2005
AAS, Network & Security Management
Skills:
Troubleshooting Active Directory Citrix Customer Service Networking Help Desk Support Technical Support Video Conferencing VPN Network Design Microsoft Exchange Disaster Recovery