Mercer - Iowa City, Iowa Area Mar 2011 - Apr 2013
Team Leader, Bundled Solutions Implementation and Ongoing Services
Mercer - Iowa City, Iowa Area Jan 2009 - Mar 2011
Client Relationship Specialist
Mercer - Iowa City, Iowa Area Jun 2006 - Jan 2009
Online Enrollment Implementation Coordinator
AEGON Jan 2005 - Jun 2006
Proposal Specialist
AEGON Apr 2004 - Jan 2005
Intern Agent Support Analyst
Education:
University of Iowa - Henry B. Tippie College of Business 2000 - 2004
BBA, Management Information Systems
Skills:
Benefits Administration Process Improvement Vendor Management Employee Benefits Human Resources Project Management Performance Management Call Centers Crm Employee Relations Hris Leadership Management Coaching Software Documentation Consulting Microsoft Excel Customer Service Change Management Negotiation Sharepoint Voluntary Employee Benefits Health and Welfare Benefits Administration Total Rewards Strategies Team Building Strategic Planning Onboarding Data Analysis Employee Benefits Design Successfactors Benefits Implementation Global Benefits Strategy International Benefits Microsoft Office Microsoft Powerpoint Public Speaking Cross Functional Team Leadership Multi Cultural Team Leadership Team Leadership
Languages:
English
Certifications:
Master's Certificate In Project Management Certificate In Global Benefits Management Prosci Change Management Group Benefits Associate (Gba)
Jun 2006 to 2000 Bundled Solutions SupervisorTransamerica Retirement Services Cedar Rapids, IA Jan 2005 to Jun 2006 Proposal SpecialistTransamerica Retirement Services Cedar Rapids, IA Apr 2004 to Jan 2005 Intern Agent Support Analyst
Education:
The University of Iowa Iowa City, IA Dec 2004 Bachelor of Business Administration in Management Information Systems