At&T 1980 - 2012
Marketing Director
Yp 1980 - 2012
Customer Experience Manager
B&B Consulting 1980 - 2012
Owner and Consultant
Esecuritel 2007 - 2008
Director, Customer Care
Stiefel, A Gsk Company 2005 - 2007
Project Manager
Education:
University of Texas
Bachelors
The University of Texas at Austin - Red Mccombs School of Business
Bachelors, Bachelor of Business Administration, Marketing
Theodore Roosevelt High School, San Antonio, Tx
Skills:
Vendor Management Telecommunications Management Leadership Call Centers Product Management Cross Functional Team Leadership Customer Retention Sales Operations Sales Training Outsourcing Team Building Program Management Account Management Customer Satisfaction Crm Call Center Customer Experience Forecasting Strategic Partnerships Process Improvement Performance Management Strategy Customer Service Salesforce.com Sales Management Team Leadership Project Management Business Development Operations Management Change Management Business Analysis New Business Development Strategic Planning Management Consulting Negotiation Business Process Employee Training Competitive Analysis Solution Selling Start Ups Direct Sales Selling Budgets Marketing Analysis Human Resources Product Marketing Pricing
BiCounty Gwinnett Pediatrics & Holcomb Bridge Pediatrics Norcross, GA Jun 2014 to Aug 2014 Pediatric LPNGeorgia Perimeter College Covington, GA Aug 2008 to Aug 2011US Auto Sales Lawrenceville, GA Mar 2010 to Aug 2010 Receptionist or Information ClerkMiss Katie's Sideboard Restaurant Stone Mountain, GA Oct 2008 to Oct 2009 Server/HostessGrayson High School Loganville, GA Aug 2007 to May 2008
Education:
Lanier Technical College Oakwood, GA May 2013 to May 2014 Licensed Practical NursingLanier Technical College Cumming, GA May 2014 Phlebotomy