Tcs E-Serve International Ltd. Apr 2018 - Jul 2019
Operations Support Analyst, Group Billing
Tcs E-Serve International Ltd. Apr 2018 - Jul 2019
Intermediate Trainer, Training and Documentation
Transamerica Apr 2018 - Jul 2019
Contact Center Employee Development Specialist
Florida Blue Aug 2014 - Oct 2014
Retail Center Customer Advocate
Arkansas Blue Cross Blue Shield Jun 2012 - Aug 2014
Customer Service Trainer
Education:
University of Arkansas at Little Rock 2014 - 2016
Bachelors, Communication
University of Arkansas - Pulaski Technical College 2004 - 2006
Associates, Accounting, Finance
Pulaski Technical College
Skills:
Training Call Centers Process Improvement Customer Service Analysis Management Sales Health Insurance Insurance Microsoft Excel Claim