2013 to 2000 CoFounder and Creative DirectorIndependent Contractor Washington, DC May 2012 to Jun 2013 Freelance, User Research and Service DesignHanover Research Washington, DC Aug 2009 to Aug 2011 Various Positions, most recent first: (Content Director, Senior Content Analyst, Content Analyst, Senior Research Associate)Wedgwood Circle
Jun 2008 to May 2009 Director of Artist RelationsThe Charles Group Washington, DC Aug 2007 to May 2008 Policy Analyst
Education:
Savannah College of Art and Design Savannah, GA 2011 to 2012 MA in Design ManagementUniversity of North Carolina Chapel Hill, NC 2003 to 2007 BA in Public Policy
Skills:
facilitation, creative direction, business strategy, project management, service design and development, ethnography, journey mapping, service blueprinting, quantitative and qualitative research design, survey design, Photoshop, InDesign, Diagrammix, Excel, SurveyMonkey