The Walt Disney Company
Guest Care Specialist and Level Ii Escalation Specialist
Disneyworld.com Jan 2012 - Jan 2013
E-Commerce Internet Help Desk Specialist
Disneyworld.com Jan 2011 - Jan 2012
E-Commerce Sales and Service Agent
The Walt Disney Company Jan 2010 - Jan 2011
Reservation Sales Agent and Vacation Specialist
Jan 2010 - Jan 2011
Guest Care Specialist and Level Ii
Education:
Eastern Florida State College
Associates, Associate of Arts, Music Education
University of Central Florida
Bachelors, Bachelor of Arts, Music
Skills:
Time Management Technical Support Troubleshooting Problem Solving Process Improvement Projects Servicenow E Commerce Customer Satisfaction Employee Training Trend Research Social Media Microsoft Office