Masters of Arts in Administration, Organizational Development
Skills
Graduate of Goodwill Industries Internat... • committee for evaluation of all job desc... • and summer youth programs into retail an... • Loss Prevention • Human Resources • Logistics • and Financial Office. Current activities... • store remodeling • multiple store relocations/grand openings • and evaluation of a new e-books business... • writing documents for environment of inc... • job descriptions • and standard operating procedures.
Ri International
Office Coordinator
Grace Church of Mentor 1979 - 2011
Serving Christ
Skills:
Customer Service Management Accounting Tax Returns General Ledger Tax Preparation Income Tax Journal Entries Bookkeeping Microsoft Office Microsoft Excel Microsoft Word Powerpoint Leadership Strategic Planning Financial Analysis Microsoft Outlook Sales Management Account Management Project Management Team Management
HEART OF TEXAS GOODWILL, INC. Waco, TX Mar 2013 to Oct 2013 DIRECTOR OF RETAIL OPERATIONSGOODWILL INDUSTRIES OF SOUTH TEXAS Corpus Christi, TX Dec 2006 to Mar 2013 DIRECTOR OF RETAIL SALESTHE COTTAGE SHOP @ DRISCOLL CHILDREN'S HOSPITAL Corpus Christi, TX Feb 2002 to Oct 2006 STORE MANAGERRED DOOR RESALE Corpus Christi, TX Nov 1982 to Nov 2001 OWNER
Education:
University of the Incarnate Word San Antonio, TX 2012 Masters of Arts in Administration, Organizational DevelopmentUniversity of the Incarnate Word San Antonio, TX Dec 2005 Bachelors of Arts in MarketingDel Mar College Corpus Christi, TX Associates in Radiologic Technology
Skills:
Graduate of Goodwill Industries International's Senior Leadership Program (2011) at the VP level. Certification in Train-the-Trainer Management (2010) and Retail Management (2012). Presenter of a workshop with the topic of the green movement within logistics at Goodwill Industries Summer Conference (2011). Kaizen training and lean events. Evaluation of staffing needs, committee for evaluation of all job descriptions. Integration of Workforce client program, and summer youth programs into retail and e-commerce sales division. Manage Mystery Shopper Program. Co-ordinates cross-departmental monthly manager training with Marketing, Loss Prevention, Human Resources, Logistics, and Financial Office. Current activities also include writing curriculum for Retail Manager Bootcamp (new store manager training), store remodeling, multiple store relocations/grand openings, and evaluation of a new e-books business start up, writing documents for environment of inclusion above ADA standards, job descriptions, and standard operating procedures.
Dr. Potter graduated from the SUNY Upstate Medical University in 1987. She works in East Syracuse, NY and 1 other location and specializes in Pediatrics and Adolescent Medicine. Dr. Potter is affiliated with Crouse Hospital, St Josephs Hospital Health Center and Upstate University Hospital.