Disability Insurance • Leadership • Business Process Improvement • Management • Customer Service • Training • Coaching • Workforce Management • Data Analysis • Training and Development • Medical Terminology • Onboarding • Benefits Administration • Case Management • Communication • Team Building • Cross Functional Team Building • Coaching and Mentoring • Microsoft Office • Health Benefits Administration • Time Line Management • Project Planning • U.s. Family and Medical Leave Act • Voluntary Employee Benefits • Health Insurance • Process Improvement • Critical Thinking • Public Speaking
Guardian Life Mar 2014 - May 2016
Case Manager Ii - Short Term Disability
Guardian Life Mar 2014 - May 2016
Technical Consultant
Cigna Nov 2010 - Mar 2014
Group Claims Senior Associate
Education:
Idaho State University College of Business 2002
Bachelors, Bachelor of Arts, History
Skills:
Disability Insurance Leadership Business Process Improvement Management Customer Service Training Coaching Workforce Management Data Analysis Training and Development Medical Terminology Onboarding Benefits Administration Case Management Communication Team Building Cross Functional Team Building Coaching and Mentoring Microsoft Office Health Benefits Administration Time Line Management Project Planning U.s. Family and Medical Leave Act Voluntary Employee Benefits Health Insurance Process Improvement Critical Thinking Public Speaking