Alight Solutions
Client Manager
Alight Solutions Jun 2017 - Jun 2018
Customer Care Team Manager
Aon Sep 2011 - May 2017
Cs Team Manager
Aon Sep 2011 - Jun 2015
Senior Customer Care Specialist
Education:
Johnson C. Smith University - Jcsu 2002 - 2006
Bachelors, Computer Science, Information Systems
Southern High School 2000
Skills:
Customer Service Management Leadership Project Management Training Microsoft Office Public Speaking Team Leadership Coaching Event Planning Team Building Social Networking Strategic Planning Sales Employee Engagement Time Management Business Process Improvement Performance Management Community Outreach