American Airlines Jun 1982 - Jun 1984
Supervisor and Telemarketing
Amercian Airlines Mar 1977 - Jul 1982
Reservations
American Airlines Mar 1977 - Jul 1982
Sales Representative and President Rec and Trainer
Education:
Eastern Connecticut State University 1970 - 1974
North Carolina State University
Skills:
Microsoft Office Microsoft Excel Powerpoint Aviation Airlines Spanish Business Travel Travel Planning Process Improvement Tourism Customer Satisfaction English Negotiation Competitive Analysis Transportation Revenue Analysis Airports Budgets Pricing Pricing Strategy Team Leadership Sales Flights Analysis Aircraft Account Management Sabre Forecasting Marketing Strategy Aeronautics Strategic Planning Leisure Travel Project Planning Operations Management Call Center Outlook Travel Management Teamwork Contract Negotiation Leadership Team Building Management Program Management Aviation Security Leadership Development Aircraft Maintenance Commercial Aviation Call Centers Iata Airport Management