Springfield Neurological and Spine Institute
Medical Coder
Education:
Southeast Community College 2012 - 2014
Associates, Associate of Arts, Management, Hospitality
Skills:
Front Office Customer Service Guest Service Management Customer Satisfaction Hospitality Management Customer Loyalty Management Customer Relations Supervisory Skills Service Recovery Hospitality Team Building Hospitality Industry Hotel Management Hotels Property Management Systems Budgets Bartending Guest Recovery Property Management Multi Family Properties Airline Reservations Airline Ticketing Airline Management Loyalty Programs
Certifications:
Hilton Train the Trainer Hospitality Star Award Ihg Front Office Manager Training
St. Louis City Children's Division St. Louis, MO Aug 2013 to Aug 2014 Child Protective InvestigatorMacy's Department Store
Nov 2012 to Mar 2014 Sales AssociateCatholic Charities- St. Jane Center
Jan 2012 to May 2013 Outreach Worker (practicum)Teletech.com
Oct 2011 to Jan 2012 Customer Service RepresentativeHerbert Hoover Boys and Girls Club Saint Louis County, MO Dec 2010 to May 2011 VolunteerConvergys
Aug 2007 to Jan 2010 Customer Service RepresentativeHerbert Hoover Boys and Girls Club
2010 to 2010 VolunteerDurham school Services St. Louis, MO Aug 2006 to Aug 2007 Bus Driver
Education:
University of Missouri St. Louis St. Louis, MO May 2013 Bachelor of Social WorkUniversity of Missouri St. Louis St. Louis, MO May 2013 CertificateEast Mississippi Community College May 2000 Associates in Liberal Arts