Hewlett-Packard
It Ops Management Specialist
Microsoft Feb 2016 - Jun 2016
Client Initiation Manager
Ncr Corporation May 2013 - May 2015
New Business Development
Microsoft May 2009 - Feb 2013
Call Coach and Inside Territory Manager
Education:
Prairie View A&M University 1988 - May 1990
Master of Business Administration, Masters, Economics, Financial Management
University of Houston 1978 - 1983
Bachelors, Bachelor of Business Administration, Marketing, Business Management, Business, Management
General Motors University
Skills:
Business Development Management Process Improvement Leadership Sales Operations Sales Process Salesforce.com Sales Saas Solution Selling Business Strategy Training Strategy New Business Development Enterprise Software Product Management Crm Business Process Improvement Six Sigma Management Consulting Business Analysis Sales Management Process Optimization Operational Excellence Team Leadership Process Engineering Program Management Strategic Planning Software Industry Negotiation Vendor Management Automation Marketing Strategy Forecasting Manufacturing Team Building Project Management Contract Negotiation Coaching Business Process Analysis Performance Management Erp It Strategy Operations Management Lean Manufacturing Sap Process Simulation Data Analysis Business Transformation
May 2010 to Present Technical Support RepresentativeCom LLC Houston, TX Jan 2007 to Apr 2010 Inside SalesCom LLC Houston, TX Jul 2008 to Dec 2008 Sales and Service AdvisorReliant Energy Retail Inc Houston, TX May 2006 to Nov 2006 Customer Care RepresentativeNetSource Communications Inc Houston, TX Jul 2004 to Nov 2005 Inside Sales SpecialistCHASECOM Houston, TX Jul 2003 to Jul 2004 Telesales ManagerCHASECOM Houston, TX Jul 2002 to Jul 2003 Senior TAM (Technical Marketing Associate)
Education:
ITT TECHNICAL INSTITUTE Houston, TX Sep 2003 Associate of Applied Science in Computer/Electronics Engineering TechnologyFRANKLIN D. ROOSEVELT HIGH SCHOOL Dallas, TX Diploma
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