*Experienced in answering/directing busy... • spreadsheets • and marketing pieces. *Organizin... • excel spreadsheets • and copayments.*Planned and organized bo...
Naval Hospital Camp Lejeune Camp Lejeune, NC Aug 2010 to Sep 2011 Database Sustainment Specialist/Facilities AssistantSan Diego Cardiovascular Associates Encinitas, CA Oct 2005 to Feb 2008 Medical Office Receptionist/SchedulerCentralized Identification Section Pass & ID Camp Pendleton, CA Jul 2004 to Jul 2005 Office AssistantCapital Management Inc Buffalo, NY Jul 1998 to Aug 2003 Debt Recovery SpecialistIntegrated Data Response Corporation Buffalo, NY Jul 1996 to May 1998 Telephone Sales RepresentativeVeterans Hospital (VA) Buffalo, NY Jun 1995 to Jun 1996 Radiology Department ClerkCitibank Buffalo, NY Nov 1994 to May 1995 Front Desk Receptionist
Education:
University of Phoenix Phoenix, AZ 2009 to 2013 Associates Degree in Health Care AdministrationUniversal Schools & Colleges of Health & Human Services San Marcos, CA 2003 to 2004 Honors Certificate in Medical Administration Secretary/Medical Billing & CodingKensington High School Buffalo, NY 1992 to 1996 High School Diploma in Health and Medical Allied Careers
Skills:
*Experienced in answering/directing busy multi-line phone and retrieving messages. *Communicating/listening/worki... well with a diverse group of people. *Excellent customer service; ability to apply a solution to conflict by turning a situation around. *Attention to detail with the ability to prepare letters, spreadsheets, and marketing pieces. *Organizing time/schedules effectively for a busy practice of six physicians and three nurse practioners with over 150+ patients a day. *Scheduling/confirming appointments daily with patients in person and over the phone.*Accurately managed financial records with billing, excel spreadsheets, and copayments.*Planned and organized bookkeeping of weekly projects and daily files.*Managed and order supplies; maintain/control supply inventory.*Calculate mathematical computations onto spreadsheets; work precisely with numerical data.*Managing multiple priorities while ensuring established goals and timelines were met.