Sykes
Account Management and Technical Support Agent
Racetrac Petroleum Feb 2014 - May 2015
Lead Customer Service Representative
Universal Orlando Resort Dec 2011 - Jul 2014
Customer Service Representative
Walt Disney World May 2012 - Aug 2012
Customer Service Representative
Education:
Charlotte Technical Center 2005 - 2008
Charlotte High School 2004 - 2008
Skills:
Technical Support Training Customer Service Account Management Customer Satisfaction Microsoft Office Troubleshooting Team Leadership Microsoft Word Teamwork Front End Development Seo Microsoft Exchange Dns Management Networking Computer Networking Home Networking Ftp Sftp Google Analytics Google Webmaster Tools
The Walt Disney Company Jan 2012 - Jan 2012
Stands East Attendant
Universal Orlando Resort Jan 2012 - Jan 2012
Parking Attendant
Education:
Edison State Community College 2009 - 2014
Bachelors, Computer Science
Charlotte Technical Center 2005 - 2008
Skills:
Event Planning Facebook Microsoft Office Teamwork Microsoft Word Leadership Customer Satisfaction Powerpoint Social Media Microsoft Excel Social Networking Hospitality Time Management Customer Service Hotels Outlook
Googleplus
Richard Faraci
Lived:
Orlando, Florida Lindenhurst, New York Punta Gorda, Florida Port Charlotte, Florida Fayetteville, North Carolina