Technical Support • Training • Customer Service • Account Management • Customer Satisfaction • Microsoft Office • Troubleshooting • Team Leadership • Microsoft Word • Teamwork • Front End Development • Seo • Microsoft Exchange • Dns Management • Networking • Computer Networking • Home Networking • Ftp • Sftp • Google Analytics • Google Webmaster Tools
Sykes
Account Management and Technical Support Agent
Racetrac Petroleum Feb 2014 - May 2015
Lead Customer Service Representative
Universal Orlando Resort Dec 2011 - Jul 2014
Customer Service Representative
Walt Disney World May 2012 - Aug 2012
Customer Service Representative
Education:
Charlotte Technical Center 2005 - 2008
Charlotte High School 2004 - 2008
Skills:
Technical Support Training Customer Service Account Management Customer Satisfaction Microsoft Office Troubleshooting Team Leadership Microsoft Word Teamwork Front End Development Seo Microsoft Exchange Dns Management Networking Computer Networking Home Networking Ftp Sftp Google Analytics Google Webmaster Tools
Name / Title
Company / Classification
Phones & Addresses
Richard C. Faraci M
Faraci Property Management, Limited
5 Dl Ave, Canaan Lake, NY 11772 6280 Cranbrook Ct, Brooksville, FL 34606 701 N Luke St, Wasilla, AK 99654