Richard A Knocke
age ~43
from Apopka, FL
- Also known as:
-
- Richard Alan Knocke
- Richard A Knochke
- Gerald Tyrone Reid
- Gerald Reid
- Phone and address:
- 1372 Seburn Rd, Apopka, FL 32703
Richard Knocke Phones & Addresses
- 1372 Seburn Rd, Apopka, FL 32703
- 2256 Stonington Ave, Orlando, FL 32817 • 4072775028
- Port Orange, FL
- Celebration, FL
- Fairfield, OH
Work
-
Company:Walt disney world resortAug 2014
-
Position:Representative, guest connection services, centralized pbx
Education
-
School / High School:University of Central Florida- Orlando, FLAug 1999
-
Specialities:Bachelors of Science in Hospitality Management
Skills
Workforce Management • Organizational Leadership • Forecasting • Planning & Scheduling • Process Improvement • Operations Management • Problem Resolution • Project Management • Team Management • Process Documentation • Labor Planning • Data Mining • Customer Service • Statistical Analysis • Training Facilitation • Relationship Building • Employee Development
Languages
English
Interests
International Travel • Movies • Continuous Learning • Hospitality and Tourism
Industries
Leisure, Travel, & Tourism
Resumes
Implementation Specialist, Virtual Queuing
view sourceLocation:
1372 Seburn Rd, Apopka, FL 32703
Industry:
Leisure, Travel, & Tourism
Work:
Accesso
Implementation Specialist, Virtual Queuing
Universal Orlando Resort May 2010 - Nov 2013
Senior Analyst, Planning Performance and Scheduling, Guest Contact Center
Walt Disney World Nov 2009 - May 2010
Coordinator, Industrial Engineering and Disneyâ S Operations Command Center
Universal Orlando Resort Aug 2007 - Jan 2009
Specialist Operations, Business Development and Quality Engineering
Florida Hospital Mar 2005 - Aug 2007
Representative, Patient Access and Patient Financial Service
Implementation Specialist, Virtual Queuing
Universal Orlando Resort May 2010 - Nov 2013
Senior Analyst, Planning Performance and Scheduling, Guest Contact Center
Walt Disney World Nov 2009 - May 2010
Coordinator, Industrial Engineering and Disneyâ S Operations Command Center
Universal Orlando Resort Aug 2007 - Jan 2009
Specialist Operations, Business Development and Quality Engineering
Florida Hospital Mar 2005 - Aug 2007
Representative, Patient Access and Patient Financial Service
Education:
University of Central Florida 2016 - 2017
Bachelors, Bachelor of Science University of Central Florida 1999 - 2003
Bachelors, Bachelor of Science, Management Watseka Community High School
Université D'angers
Seminole State College of Florida
Bachelors, Bachelor of Science University of Central Florida 1999 - 2003
Bachelors, Bachelor of Science, Management Watseka Community High School
Université D'angers
Seminole State College of Florida
Skills:
Microsoft Access
Microsoft Excel
Microsoft Outlook
Microsoft Powerpoint
Microsoft Sharepoint
Microsoft Visio
Business Objects
Avaya
Callcopy
Kronos Wfc
Kronos Timekeeping
Matra
Gateway
Sas
Iex Total View
Galaxy
Outlook
Access
Visio
Hospitality
Time Management
Management
Powerpoint
Forecasting
Inventory Management
Training
Tourism
Leadership
Call Centers
Theme Parks
Human Resources
Analysis
Process Scheduler
Microsoft Word
Budgets
Microsoft Excel
Microsoft Outlook
Microsoft Powerpoint
Microsoft Sharepoint
Microsoft Visio
Business Objects
Avaya
Callcopy
Kronos Wfc
Kronos Timekeeping
Matra
Gateway
Sas
Iex Total View
Galaxy
Outlook
Access
Visio
Hospitality
Time Management
Management
Powerpoint
Forecasting
Inventory Management
Training
Tourism
Leadership
Call Centers
Theme Parks
Human Resources
Analysis
Process Scheduler
Microsoft Word
Budgets
Interests:
International Travel
Movies
Continuous Learning
Hospitality and Tourism
Movies
Continuous Learning
Hospitality and Tourism
Languages:
English
Richard Knocke Orlando, FL
view sourceWork:
Walt Disney World Resort
Aug 2014 to 2000
Representative, Guest Connection Services, Centralized PBX Universal Orlando Resort
May 2010 to Nov 2013
Senior Analyst, Planning Performance and Scheduling, Guest Contact Center Walt Disney World Resort
Nov 2009 to May 2010
Coordinator, Industrial Engineering/Disney's Operations Command Center Universal Orlando Resort
Jul 2008 to Feb 2009
Operations Specialist, Business Development and Quality Engineering Key Highlight
Aug 2007 to Jul 2008
Team Lead, Entrance Operations and Rental Services Florida Hospital
Mar 2005 to Aug 2007
Representative, Patient Access and Patient Financial Services Cypress Gardens Adventure Park
Oct 2004 to Jan 2005
Supervisor, Park Operations Walt Disney World Resort
Jun 2004 to Oct 2004
Dispatcher, Bell and Valet Services Universal Orlando Resort
May 2000 to May 2004
Duty Supervisor/Team Leader/ Trainer, Attractions Operations
Aug 2014 to 2000
Representative, Guest Connection Services, Centralized PBX Universal Orlando Resort
May 2010 to Nov 2013
Senior Analyst, Planning Performance and Scheduling, Guest Contact Center Walt Disney World Resort
Nov 2009 to May 2010
Coordinator, Industrial Engineering/Disney's Operations Command Center Universal Orlando Resort
Jul 2008 to Feb 2009
Operations Specialist, Business Development and Quality Engineering Key Highlight
Aug 2007 to Jul 2008
Team Lead, Entrance Operations and Rental Services Florida Hospital
Mar 2005 to Aug 2007
Representative, Patient Access and Patient Financial Services Cypress Gardens Adventure Park
Oct 2004 to Jan 2005
Supervisor, Park Operations Walt Disney World Resort
Jun 2004 to Oct 2004
Dispatcher, Bell and Valet Services Universal Orlando Resort
May 2000 to May 2004
Duty Supervisor/Team Leader/ Trainer, Attractions Operations
Education:
University of Central Florida
Orlando, FL
Aug 1999 to Dec 2003
Bachelors of Science in Hospitality Management
Orlando, FL
Aug 1999 to Dec 2003
Bachelors of Science in Hospitality Management
Skills:
Workforce Management, Organizational Leadership, Forecasting, Planning & Scheduling, Process Improvement, Operations Management, Problem Resolution, Project Management, Team Management, Process Documentation, Labor Planning, Data Mining, Customer Service, Statistical Analysis, Training Facilitation, Relationship Building, Employee Development
Classmates
Richard Knocke
view sourceSchools:
Watseka Community High School Watseka IL 1995-1999
Mylife
Robyn Knocke Austin TX
view sourceRobert Knocke Richard Knocke Richard Knocke Richard Knocke Richard Knocke
Get Report for Richard A Knocke from Apopka, FL, age ~43