Jul 2014 to 2000 Desktop Support TechnicanCACI Ramstein-Miesenbach Dec 2012 to Sep 2013 Helpdesk Coordinator/Tier II TechnicanUnited States Air Force Langley AFB, VA May 2010 to Dec 2012 Knowledge Operations ManagementUnited States Air Force
Sep 2009 to Apr 2010 Knowledge Operations ManagementUnited States Air Force Langley AFB, VA Oct 2008 to Aug 2009 Client Support AdministratorUnited States Air Force Abu Dhabi May 2008 to Sep 2008 NCOIC, Commander's Support Staff (Deployed)United States Air Force Langley AFB, VA May 2007 to May 2008 Client Support AdministratorUnited States Air Force Ramstein-Miesenbach May 2006 to May 2007 Consolidated Helpdesk Controller/Technician
Education:
University of Management and Technology Arlington, VA Aug 2012 Bachelors of Business AdministrationCommunity College of the Air Force Maxwell AFB, AL Apr 2006 Associate of Applied Science in Information Management
Military:
Rank: TSgt May 1998 to Jan 2013 Branch: United States Air ForceL.i.location.original
Skills:
Remedy, Records Management, Customer Service, Troubleshooting, IT Account Inventory Management, Remote IT Support
Richard Young (1978-1978), Casey Lyons (1984-1992), Angelle Richard (1978-1981), Alice Lirette (1977-1984), Sara Peters (1985-1993), Melissa Lirette (1983-1985)