American Society of Civil Engineers
Managing Director
Ab&C Group Aug 2006 - Mar 2008
Vice President Telecommunications Operations
Worldcell Jun 1999 - Aug 2006
Director Operations
Startec Global Communications 1999 - 2006
Call Center Deployment Manager
Us Army Nov 1973 - Feb 1996
Nco
Education:
Phillips University 1997
Phillips University
Bachelors, Bachelor of Arts
Phillips University
Bachelors, Criminal Justice, Political Science, Law Enforcement
Penn State University
Bachelors, Bachelor of Science, Political Science
Skills:
Leadership Telecommunications Management Mobile Devices Call Centers Program Management Customer Retention Start Ups Executive Management Account Management Vendor Management Team Leadership Negotiation Strategic Planning Strategic Partnerships Customer Service Business Development Strategy Enterprise Software New Business Development Team Building Product Management Project Management Process Improvement Contract Negotiation Operations Management Wireless Facilities Management Inventory Management Crm Customer Experience Sales Management B2B Cross Functional Team Leadership Competitive Analysis Sales Operations Change Management Business Strategy Business Planning Customer Satisfaction Budgets Training Sales Sales Process Forecasting Marketing Strategy Salesforce.com Project Planning Team Management P&L Management
Interests:
Children Electronics Civil Rights and Social Action Politics Home Improvement Reading Poverty Alleviation Human Rights Animal Welfare Travel
Languages:
English German
Certifications:
Leader Education & Development Program License N/A