Robb M Thompson

Owner And Chief Executive Officer

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Location:

Sacramento, CA

Industry:

Information Technology And Services

Work:

Office of Systems Integration 2016 - 2016
Solution Architect, Cws-Ns
California Employment Development Department 2008 - 2011
Solution Architect
California Employment Development Department 2005 - 2008
System Engineer
Oak Technical Services 2005 - 2008
Owner and Chief Executive Officer
Autovia Jun 1999 - Mar 2001
Director of Software Development

Education:

University of California, Berkeley, Haas School of Business 1994 - 1997
Master of Business Administration, Masters University of California, Davis 1982 - 1987
Bachelors, Bachelor of Science, Mathematics, Computer Science

Skills:

Software Development
Project Management
Software Project Management
Sdlc
Integration
Program Management
Enterprise Architecture
Cloud Computing
Requirements Analysis
Sql
Agile Methodologies
Business Analysis
Strategic Planning
Microsoft Sql Server
Soa
Web Development
Web Applications
Databases
Asp.net
Iis
.Net
Wcf
Data Warehousing
Government

Certifications:

Project Management Professional (Pmp)

Robb Thompson

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Robb Thompson

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Global Readiness Manager At Microsoft

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Position:

Global Readiness Manager at Microsoft

Location:

Palm Springs, California

Industry:

Program Development

Work:

Microsoft since Jul 2007
Global Readiness Manager
Microsoft Aug 2002 - Jul 2007
Sr. Curriculum Planner/Sr. Instructional Designer
Qwest Sep 1997 - Jul 2002
Instructional Designer

Skills:

Training Delivery
Instructional Design
Needs Analysis
Team Management
Adult Education
Problem Solving
Event Planning
SharePoint
E-learning
Technical Training
Content Management
Process Improvement
Change Management
Blended Learning
Captivate
Mentoring
Content Development
Online Training
Team Building
Visio
People Management
Vendor Management
Software Training
Customer Relations
Call Center
Knowledge Management
Process Development
Business Analysis
Performance Analysis
Instructor-led Training
Hands-on Training
E-Learning
Project Management
Program Management
Management
Customer Service
Budgets
Recruiting
Telecommunications
Training
Learning Management
Software Project Management
Technical Writing
Software Documentation
Strategy
Process Simulation
Leadership
CRM
Cross-functional Team Leadership
Camtasia

Awards:

People's Choice: Business Impact Award
Microsoft
Awarded at the 2008 Microsoft Company Meeting by Bill Gates and Steve Ballmer for extraordinary efforts to drive satisfaction with Office Live customer base during a time of incredible growth. Results of this work: - More than doubling CPE Top Box and Bottom Box performance in a four month timeframe. - Top Box increased from 27 percent to 56 percent - Bottom Box increased from 51 percent1 to 25 percent - Solve Rate increased from 40 percent to 63 percent in the same timeframe in addition to managing to a flat cost structure despite 61 percent growth